Warranty Policy

At SAKAFAT'S, we take pride in the quality and craftsmanship of our handmade Chappal and Khussa. To give you peace of mind with every purchase, we offer a 6-Month Warranty on all of our products.

What Does Our Warranty Cover?

✅ Manufacturing defects
✅ Stitching issues
✅ Sole separation or damage caused by normal wear and tear
✅ Material defects not caused by misuse

What is Not Covered?

❌ Damage caused by improper use
❌ Exposure to water or moisture — Warranty is not applicable if you put the product in water
❌ Color fading due to external factors (sunlight, chemicals, etc.)
❌ Normal wear and tear beyond reasonable use
❌ Damage caused by accidents, negligence, or alteration of the product

How to Claim Warranty?

If you experience an issue covered under our warranty, simply contact us within 6 months of your purchase:

📱 WhatsApp: 0315-6909524
📧 Email: sakafats@gmail.com

Please include:

• Your order number

• A clear description of the issue

• Photos or videos of the defect

We will review your claim and, if approved, provide a repair, replacement, or store credit — depending on the nature of the issue.

Final Note

Please remember, our handmade footwear is crafted with love and care, and to maintain its beauty and durability, it should be kept away from water and excessive moisture. Treat your pair with care and enjoy every step in them!